Privacy Policy
Last Updated: 20th of August, 2024
This Privacy Policy explains how Lleverage B.V. ("Lleverage AI", "we", "us", "our") collects, uses, and shares information about you when you access or use our services, including our platform, APIs, AI development tools, and any other services we provide (collectively, the "Services"). Your privacy is important to us, and we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information we Collect
We collect different types of information in connection with the Services we provide, including:
Personal Information: Information that identifies you as an individual or relates to an identifiable individual, such as your name, email address, telephone number, and company name.
Customer Data: All electronic data, content, or information that you submit to the Services in the course of using them. This may include data related to your employees, customers, or other individuals, as described in your agreement with Lleverage.
Usage Data: Information about how you and your users interact with our Services, including IP addresses, browser types, operating systems, device information, and usage patterns. This data helps us to understand how our Services are being used and to improve them.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your use of our Services and to provide functionality and personalized experiences.
2. How we use your Information
We use the information we collect for the following purposes:
To Provide and Improve the Services: We process your information to provide, maintain, and improve our Services. This includes using Customer Data to generate AI-driven outputs, such as analytics, reports, and content, based on the data and instructions you provide.
To Communicate with You: We may use your contact information to send you updates, support information, and other communications related to your use of the Services. This includes responding to your inquiries and providing customer support.
To Ensure Security and Compliance: We process your information to detect, prevent, and respond to potential security threats, fraudulent activity, and violations of our Terms of Service or applicable laws. This includes monitoring the use of our Services to ensure compliance with our Acceptable Use Policy.
To Comply with Legal Obligations: We may process your information as required by applicable law, regulation, or legal process, including responding to lawful requests by public authorities.
3. How we share your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data processing, and customer support. These providers are bound by contract to protect your information and use it only for the purposes for which it was disclosed.
With Affiliates: We may share your information with our corporate affiliates to help provide, improve, and market our Services.
In Connection with Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
To Comply with Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of Lleverage, our customers, or others.
4. Data Retention
We retain your personal information and Customer Data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Upon termination of your contract with us, we will delete or anonymize your information in accordance with our data retention policy, unless we are required by law to retain it for a longer period.
5. Your Data Proections Rights
Under the GDPR and other applicable laws, you have the following rights regarding your personal data:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another data controller.
Right to Object: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise your rights, please contact us at data@lleverage.ai.
6. International Data Transfers
Lleverage is based in the Netherlands, and your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA) that may not have the same level of data protection as your home country. In such cases, we will ensure that appropriate safeguards are in place to protect your information, such as using standard contractual clauses approved by the European Commission.
7. Security of your Information
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, alteration, or disclosure. These measures include encryption, access controls, and regular security audits. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience with our Services. Cookies are small data files that are placed on your device when you visit our website. They help us understand how our Services are being used, enable certain functionalities, and personalize your experience.
Types of Cookies We Use: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) for various purposes, including analytics, performance, and functionality.
Your Choices: You can manage your cookie preferences through your browser settings. You may choose to disable cookies, but this may limit your ability to use certain features of the Services.
9. Third-Party Links
Our Services may contain links to third-party websites or services (such as LLM providers) that are not owned or controlled by Lleverage. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites or services before providing them with your personal information.
10. Children's Privacy
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website and indicating the date of the last update. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Lleverage B.V. Parnassusweg 126, 1076AT Amsterdam, Netherlands Email: data@lleverage.ai
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